Shipping, Pickup & Delivery Policy

Wicked Adventure Co.
Effective Date: February 25, 2026
Last Updated: February 25, 2026

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Shipping Policy

Wicked Adventure Co. proudly offers shipping on eligible products throughout the United States.

We work hard to get your order on its way as quickly as possible. Whenever possible, orders are shipped the same business day. Orders that cannot be shipped the same day are generally processed and shipped the next business day.

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Order Processing & Shipping Schedule

• Monday–Friday: Same-day shipping whenever possible

• Saturday: We ship on Saturdays

• Sunday: No regular shipping

• Holidays: Orders may ship on the next available business day

• Orders received after our daily shipping cutoff may ship the following business day.

• Processing and shipping times may vary during sales, holidays, high-volume periods, or due to circumstances outside our control.

Once your order has shipped, you will receive tracking information when available so you can follow your package.

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Local Pickup by Appointment Only

All purchases must be picked up in person by appointment.

After payment is received and confirmed, customers will be contacted using the information provided at checkout to schedule a pickup time.

Pickup instructions and location details will only be provided once the order has been confirmed.

Customers must present valid identification and proof of purchase at the time of pickup.

Failure to schedule pickup within 14 days of purchase (unless otherwise agreed upon) may result in order cancellation and/or restocking fees at our discretion.

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Delivery (Available Upon Request Only)

Limited local delivery may be available upon request and is subject to:

• Availability

• Delivery location

• Additional delivery fees

• Prior written approval by Wicked Adventure Co.

Delivery is not guaranteed and must be arranged directly with us prior to fulfillment.

All delivery fees must be paid before delivery is scheduled.

If delivery is approved, transfer of responsibility occurs immediately upon delivery to the provided address.

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Inspection Requirement at Pickup or Delivery

Customers are responsible for inspecting all products at the time of pickup or delivery.

By accepting the product, the customer acknowledges that:

• The product has been received in satisfactory condition

• The product matches the order

• No visible damage or defects are present

Once the product leaves our possession, Wicked Adventure Co. is not responsible for damage occurring during transport, improper handling, improper assembly (if applicable), or misuse.

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Risk of Loss & Transfer of Responsibility

All risk of loss, theft, damage, or injury transfers to the customer at the time of:

• In-person pickup, or

• Completed delivery

Customers are solely responsible for safe transport, proper charging, proper operation, protective gear usage, and compliance with all local, state, and federal laws.

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Electric Bike Safety Disclaimer

Electric bikes and electric ride-on products carry inherent risks, especially when used by minors.

Parents and guardians assume full responsibility for:

• Supervision of minors

• Safe operation

• Use of helmets and protective gear

• Compliance with age recommendations

• Proper charging and battery handling

Wicked Adventure Co. is not responsible for injuries, accidents, misuse, negligence, or failure to follow manufacturer guidelines after transfer of possession.

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Order Refusal & Cancellation Rights

We reserve the right to:

• Refuse service

• Cancel orders

• Decline delivery requests

• Require in-person pickup only

At our sole discretion and in compliance with applicable Arizona and federal laws.

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Arizona Compliance

Wicked Adventure Co. operates in the State of Arizona and conducts business in accordance with applicable Arizona laws.

Nothing in this policy limits any rights that cannot legally be limited under Arizona law.

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Contact Information

Wicked Adventure Co.
Email: info@wickedadventureco.com